Get In Touch

nutripeekhealth@gmail.com
Frequently Asked Question!
Yes, a Gmail ID is required to sign up and sign in. You won’t be able to access the app without it.
NutriPeek uses a single ‘Continue with Google’ button. The first time you use your Gmail ID, it’s treated as sign-up. After that, it works as sign-in automatically.
When you sign up, NutriPeek stores your name, email address, and profile picture to personalize your experience.
Quick Scan is designed for users in a hurry. It highlights only risky ingredients and nutrition facts marked in red, using a faster AI model trained with fewer parameters.
Detailed Scan provides a full analysis of all ingredients and nutrition facts, categorized as green, yellow, or red. Yellow and red items include insights. It uses a more advanced AI model for thorough results, which may take longer to process.
Quick Scan is faster and focuses only on red-flag items. Detailed Scan takes more time but gives a complete breakdown with insights, using a more sophisticated AI model.
Scan Packs let you purchase additional scans beyond your free limit. You’ll find this option in the Profile Management section.
Yes, you can purchase any pack as many times as you like. Scans from packs never expire and are added to your available scan count immediately after purchase.
This stage takes the longest because NutriPeek ensures every detail from the product image is captured accurately, leaving no information behind.
If the AI model can’t accurately identify the product name or category from the scanned image, it will label them as ‘Unknown’.
If a product contains a genetically modified ingredient, it will be marked with a red GMO icon next to it.
Yes, tap the download icon next to the Summary section to save the analysis as a PDF for later review or sharing.
Yes, if you don’t sign out, you’ll be automatically signed in with your last-used Gmail ID when you reopen the app. If you sign out, you’ll need to sign in again.
You can email us at support@nutripeek.app or use the Feedback option in your Profile.
Every new user receives 5 free scans upon signing up. These appear in your granted scan count.
NutriPeek offers three scan options: Capture, Capture+, and Upload. Each is designed for different label layouts.
Use Capture when the ingredient list and nutrition facts are close together and fit in a single image.
Capture+ lets you take two images—one for ingredients and one for nutrition facts—and stitches them together. Use it when these sections are on different sides of the package.
Use the Upload option to select and scan an image of the food label from your device’s storage.
You can choose from three packs: Basic (30 scans for $0.99), Standard (70 scans for $1.99), and Premium (110 scans for $2.99).
Use the Feedback menu in the Profile Management section to report bugs, suggest features, or share general feedback about your experience. You can also leave your feedback via the ‘Contact Us’ section of this website.
NutriPeek uses an AI model to generate results. While ingredient and nutrient categorization stays consistent, the wording may differ slightly between scans.
Tapping the (i) icon reveals more information about that specific ingredient or nutritional item.
The summary section provides a concise overview of our analysis of the food label. The color coding reflects the overall health assessment of the product based on that analysis.
Once all your scans are used up, the Capture, Capture+, and Upload buttons will be disabled. To continue scanning, you’ll need to purchase additional Scan Packs from the Profile Management section.
No, NutriPeek requires an internet connection to process scans and fetch results.
NutriPeek supports most packaged food labels including nutrition facts, ingredients, and allergen warnings.
Yes, just sign in with the same account on each device to sync your subscription and scan history.
